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Terms & Conditions

Welcome to the Divine Audio website.

The following terms and conditions apply to this site and any other Divine Audio sites to which we link.

If you continue to view this website, you are agreeing to comply with and be bound by the following conditions of use, which together with our GDPR policy govern our relationship with you.

Your use of any information or material on this website is entirely at your own risk, for which we shall not be liable.

It is your responsibility to ensure that any products or services available through this website meet your specific requirements before making a commitment or purchase.

Unauthorised use of this website may give rise to a claim for damages and / or be a criminal offence.

Returns & refunds policy

Under the Consumer Contracts Regulations 2013, you have the right to return your order within 14 working days of receiving it (starting the day after delivery.)

This entitlement excludes any items made to personal specifications, unless these are damaged in the post or found to be faulty.  

If you would like to return your order, please get in touch and we’ll talk you through the process.

Once items have been received, we’ll process a refund within 48 hours, using the method by which you originally paid. 

Divine Audio are not obliged to cover postage costs for returned items, unless the item you’re sending back has arrived with damage, is faulty or is different from what you ordered.

Please retain proof of postage when returning an item, as we cannot be held responsible for damage or loss during transit. 

Returns Address:

Divine Audio
26 Buxton Drive,
Desborough,
Northamptonshire,
NN14 2UU

Warranty returns

If an item develops a fault or stops working within the warranty period, please get in touch for assistance.

Applicable law

Divine Audio is a company registered in England.  As such, every sale shall be deemed to be performed in England. English law shall govern each transaction, including (without limitation) all contractual and other relationships, which arise as a result of such sales.

You and we submit to the non-exclusive jurisdiction of the English courts in relation to any disputes arising out of any sale.

Contractual obligations

Please make any purchase from Divine Audio using your correct name and address.

When entering credit, debit or charge card details, you must ensure that:

  • You are fully entitled to use the card.
  • The card has enough available funds to cover the products you want to buy.
  • You notify us immediately if the information you have provided becomes incorrect or is superseded.

In order to buy goods from this website or to register for any of Divine Audio’s services, you must be at least 18 years of age.

All goods remain the property of Divine Audio until they have been paid for in full.

Tax and duties

We are legally required to charge VAT on all goods and services, where applicable.

Product information and corrections

Descriptions of goods and services on this site are accurate to the best of our knowledge. We do our best to correct errors or omissions as soon as we become aware of them. We also strive to keep information as up to date as possible.

If you feel you have been misled by any information on this site, please get in touch to discuss your concerns.    

Copyright

All images and designs used on the Divine Audio website are the property of Divine Audio or their respective copyright owners and are used with the appropriate permission and authorisation.

You must not use, reproduce, modify or distribute our images or any part of those images in any manner.

In the event of a dispute arising, an interim court injunction will be sought that prevents any further use or distribution of material until a decision is made by the court at a final hearing.

Links

From time to time, this website may include links to other websites. These are provided for your convenience to provide further / relevant information and do not signify that we endorse the website or any services / products available through it.

We take no responsibility for the content of any linked website.

You may not create a link to the Divine Audio website from another website or document without our prior consent.

Loss

We will not be liable to you or any third party for any indirect loss or damage, or for any loss of data, profit, revenue, business or management time, howsoever caused.

Consequential Loss

In the event of consequential loss, Divine Audio can only be responsible for the cost of your order.

Reasonable Control

Divine Audio shall not be liable for any failure to perform its obligations under this agreement if caused by matters beyond our reasonable control (e.g. bankruptcy of a supplier, natural disaster etc.)

Changes to this Agreement

Divine Audio reserves the right to change the terms of this agreement from time to time, to reflect changes in the law and our obligations to our customers. New versions will take effect from the day they are posted.

Prices and availability of items on the site are subject to change without prior notice. 

Severability

If any term of this agreement is held to be unenforceable or invalid by judicial decree or decision, the remainder of this agreement shall remain valid and enforceable. 

Registration

Divine Audio is a trading name of Divine Audio Ltd.

Company number:  5162790.

Registered address:

Divine Audio Ltd.
Harborough Innovation Centre,
Airfield Business Park,
Leicester Road,
Market Harborough,
LE16 7WB