Testimonials

At Divine Audio we pride our selves in providing great customer service, but don't take our word for it, here's what some of our customers had to say. If you would like to leave feedback please click here

 

"I would just like to inform you that V-DAC arrived on Saturday and it sounds fantastic.

Thank you for your great customer service and a super fast delivery.
I will be happy to recommend your store to my friends here in Slovenia."

B.V.

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"Stands arrived, perfect!! thanks for the perfect service!"

E

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"Had forgotten how good they are - thank you!"

C.S.S

We replaced the tweeter and drivers on this customers KEF Reference 203/2 Loudspeakers

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"Wow, I can't believe it, after placing my order with you only yesterday afternoon, the postman delivered it half an hour ago! This is exceptional service, and many other companies could take a lesson from your method of doing business - including the e-mails that kept me advised of order progress. AND you charged less than any other company I looked at online.
Congratulations on such excellent service and thank you again."

A. W.

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"Many thanks for your help and service."

S.M.

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"Received all intact and are now resting underneath the speaker spikes. Speakers now level and sound has improved. Thanks"

J.C.

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"I would like to thank Tim for all of his assistance and recent visit to our house and future visits. We are delighted with the new T.V. and are really looking forward to the new hi-fi system etc."

D. J. A.

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"Tim, Just dropping you a line to say a very big thank you for all of the help you have provided over the last few weeks. Even though the journey is as yet incomplete.

I've been on the front line of retailing now for over 22 years and currently have 62 outlets, so I know a little about customer service. In all this time, I must admit that I've never received such a warm, friendly and genuinely helpful reception as from yourself & Tom. You obviously have a genuine interest in the customer's needs and the ethos of the service you present is heart warming.

In a nutshell, you've won a lifetime customer."

S.P.

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"The proacs sound amazing ..and thank you for all your time and advice."

A.M.

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"Thanks Allyson it arrived on Friday. Very prompt so thanks for getting it out so quickly."

A.M.

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"Thank you so much! I just jave to say that you guys and gals at Divine Audio have given me exceptional custumer care, and I appreciate it."

D.K.

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"To date I've Purchased
Atlas MK1
Atlas MK2
SupraPly 3.4S
 
All ideas arrived well packed, and fast delivery. Everyone on Divine Staff were most helpful with my enquires and purchase choice"

S.M.

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"I received my cables and other stuff this morning, all in good order. I have already plugged in the cables, to burn them in. Hopefully they will sound great when burnt in. Many thanks and i will definitely shop with  you guys again."

S.J.

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"Thanks for fast delivery.

Best regards from Germany"

M.N.

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"Many thanks from an extremely satisfied customer."

P.S.

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"Thanks - it all arrived safely on Friday and have been playing well over the weekend.
Appreciate you packing method by the way - weather proof and all :-)"

K.M.

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"Just to thank you for the swift despatch of the V-Dac and V-Can which 
arrived this morning and are sounding very good."

P.M.

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"The cables are very well made. I can't wait to listen to them.

Thanks to you and the others at Divine Audio"

N.J.

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"Firstly many thanks for the great service given by Divine Audio and the sound provided by yourself.

The Heed turned up in great order, well packed, quickly delivered and couldn't have been an easier bit of kit to set up and go."

C.P.

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"Received my order MF CAN & DAC! In perfect condition ! No problems with Swiss customs ! Within 1 week - door to door, fantastic !"

L

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"Received my speaker cable this morning. Thank you for your prompt and efficient service. I hope to be able to use you again."

J

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"I received the items, I would like to express my sincere compliments to you for the great packing and for the very quick shipment. You are a great and serious Hi-Fi sellers, in my humble
opinion."

V.L.

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"I found the staff and the service exceptional and would highly recommend them."

R.B.

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"Hi Tim, first - thanks for dropping off the amplifiers on Sunday morning. I am very pleased, they will not be sent back to you - no surprise there I bet. Till next time.."

M.C.

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"Just wanted to drop you a line to let you know that all is well with the PMC OB1's. Now I have had a chance to really live with them for a while, I'm absolutely delighted with the sound. I'd also like to say a big thank you for your excellent service. I've dealt with a few hi-fi shops over the years, but yours is a country mile ahead of the rest!"

J.A.

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"Received the cables, thanks very much for your help. Will be in touch in the future when I get round to the living room. Thanks also for taking an interest in helping me decide on equipment. It's a very rare thing these days. It certainly makes me want to come back to you again in the future."

A.S.

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"Your quality of work is exceptional. The cinema screen is perfect, and the sound quality is better than anything else that we have heard. Thankyou."

D.S.

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"All linked up and the gain was immediate. You can keep your cheque book safe! Thanks for your help - no doubt I'll be back."

M.C.

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"Many thanks for an excellent dem yesterday and your patience in humping all those speakers upstairs!!? The PMC's were definately the right choice."

M.D.

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"Superb service, the speakers look beautiful and sound terrific. Have a great New Year."

P.R.

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"Happy New Year to you. Your parcel arrived in good time for Christmas. Thanks for the good service!"

R.S.

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"Thankyou for your help and service. The PMC OB1's are awesome"

L.D.

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"Delighted with the new ProAc speakers and you were right - they sound good from the start - so I believe they will only get better. Thanks for your good and prompt service."

J.M.

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"10 out of 10 for customer satisfaction."

M.B.

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"Again, many thanks and maybe we can discuss upgrades elesewhere in the system in the future."

S.B.

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"Tim, I would just like to take this opportunity to thank you for the great service you offered. It is so refreshing to actually get help and personal service in this world of mass market outlets. I'll be back"

M.C.

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"The Arcam Solo and Focal speakers are bloody marvellous!"

D.M.

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"Many thanks again for your superb service and all of your help."

J.W.

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"Sat tonight and listened to the Performance Channel - Beethoven was really good! Couldn't believe the difference in the sound quality from the TV. Took the old Technics to the tip, patted it gently as I threw it over the side and turned my back on it!"

A.W.

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"Thank's a lot for your great support and responsiveness. It is a pleasure to do business with you."

F.K.

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"Just a note to thank you for the demo on Saturday, I was impressed with your service. Your demo room is definitely better than most, and the Unison Research Secondo is awesome."

M.C.

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"Bracket arrived today, will be on the wall by this evening.  Thanks very much again."

D.T.

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"Many thanks for the personal reply. I really appreciate the exceptional service."

T.G.

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"Many many thanks for all your help and time and congratulations to yourself in providing me with the best most comfortable inspiring hifi demonstration i have ever had.
I will be in touch as to my course of action after I have tip toed the mind field of my girlfriend carefully and acquired enough brownie points in order to purchase."

A.M.

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"I just want to confirm you that Atlas adapters shipment has just been delivered to me. Shipment has been really fast and everything has arrived in perfect condition. Adapters themselves work really great for my need with a very good sounding result. I have been finally able to fix the very annoying compatibility problem between my speaker cables and amp binding posts.
I want to finally thank you very much for the great and very appreciated support and for the quick service provided. My compliments!"

M.B.

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"Thank you for your reply. Looking forward to receiving the items! Can't wait to 'burn in' the Jubilee on my Thorens TD 850 - 300! You may definitely consider me a satisfied and thankful customer; doing business with you is a peasure!"

A.P.

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"Delivery is done, speaker stands are great, thanx Divine Audio"

F.G.

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"I have to say, you guys ROCK SUPREME!! Your responce and help has been a breath of fresh air, and will HIGHLY RECOMMEND YOU GUYS!! KEEP UP THE GREAT WORK!!!!"

L.K.H.

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"Just a note,to thank you for your assistance in helping me select the KEF home cinema system. What a fantastic system it is. Also, and I really can't thank you enough for this, your professional support and installation service. Absolutely second to none, both from yourself and Tom. I really never have had such great service for a long long time. I look forward to a great winter with my new acquisition."

J.K.

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"Cables arrived today! more than prompt service, wonderful stuff! keep sending such good cables and we'll keep sending good football players!"
P.M. (Madrid)

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"I would just like to thank you and let you know I received the spekears today, I am pleasantly surprised at how fast they arrived and they are in perfect condition. Thank you again for your kind and fast service."

N

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"My order was delivered today as notified. Speakers sound great. I’m very pleased with the whole transaction. I’ll certainly recommend you and certainly buy again from you. Many Thanks!"

A.K.